FAQ

- HOW LONG BEFORE THE FLIGHT SHOULD MY HORSE BE AT THE AIRPORT?

Horses and grooms flying should be at airport 5 hours prior to take off.

- IF THE HORSE IS PURCHASED WITH ACCOMPANYING EQUIPMENT, CAN I EXPECT THAT EQUIPMENT TO TRAVEL WITH THE HORSE?

If there is equipment that you want transported with the horse, Nippon Express - Flying Horses must be notified so that we can ensure that it is listed on the airway bill and accounted for.

- WILL MY HORSE BE TRANQUILIZED DURING THE FLIGHT?

In most cases, no. The only situation in which a horse will be tranquilized during a transport is when the horse is considered to become a danger to itself, other horses or to people. If your horse is ever tranquilized during transport, you will be notified.

- WHY DON'T YOU HAVE A PRICE LIST ON YOUR WEBSITE?

Due to the many variables in international horse transport it is impossible to list shipping prices. Nippon Express - Flying Horses will always make an effort to give you the most competitive rate possible. Contact us and we will discuss your shipment with you.

- HOW DO YOU ENSURE THE BEST CARE FOR MY HORSE ON THE PLANE?

A certified groom or vet-groom will travel with the horses to ensure that they have the best care and have adequate water and hay.

- SHOULD MY HORSE BE INSURED?

During all the export process, horses are at the owner’s risk, and are supposed to be insured by the owner. If you would like to arrange insurance for your horse, please request us by written.

- IS THE TRANSPORT, IN PARTICULAR THE FLIGHT ITSELF, STRESSFUL FOR MY HORSE?

It will depend on the horse itself. Actually most horses are more comfortable traveling by air in comparison to traveling by road.

- WHAT KIND OF AIRPLANE IS USED FOR HORSE TRANSPORT?

Horses are mainly shipped with cargo airplanes or combi airplanes (cargo + passengers).

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